Program can’t start due to spro_aex64.dll message

Problem description #

When trying to start AxisVM, an error occurs with the spro_aex64.dll file, and the software does not start up.

Reason #

The user has no rights to access any Windows function that the driver wants to use.

Solution #

  • Make sure the USB flash drive is connected to your computer. If yes, remove it! Sometimes it causes a problem, because USB drive (e.g. a SanDisk pendrive) “conflicts” with the Sentinel driver.
  • If there is no connected flash drive and the program doesn’t start, try to launch AxisVM with admin rights
  • If it doesn’t help, try to rename the spro_aex64.dll to another name (the driver may work properly without this dll).

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